Ministries' Addenda to the President's Address - Public Service Division
PUBLISHED ON 09 May 2018
Reaching out to Singaporeans

Minister-in-Charge of the Public Service Division (PSD), Minister Chan Chun Sing said that the PSD will continue to strengthen the trust and bond with Singaporeans while upholding the values of Integrity, Service and Excellence in the Public Service.

Mr Chan, who is also Minister for Trade and Industry, said that the agency will develop plans and continue in their efforts to deliver on the Government’s priorities through various operations and services. Services will be grouped together for Singaporeans to easily access the services relevant to them, for example Moments-of-Life for Families which aims to be more ‘citizen-centric, intuitive, and convenient for Singaporeans starting a family to access Government schemes.’

Mr Chan also emphasised that the PSD will work with other agencies to go beyond ‘Whole-of-Government’ to mobilise ‘Whole-of-Nation’ efforts. He said, “We  will  continue to  actively  reach out  to  others,  whether overseas or in the private sector,  hear their views, learn from their successes and failures,  and  improve  ourselves  along  the  way.  We will communicate clearly and simply to the public, and seek to bring everyone on board.”

Mr Chan also pointed out that the agency will tap on digital technologies to sharpen and deepen transformation efforts of the Public Service, making use of and responding to the disruptions brought by technology and business models.

Public Service officers will also be a part of the transformation, with restructured career paths for career progression, refreshed training programmes and methods of delivery to help in upgrading the skills of the officers.

Mr Chan added, “We value our officers and will continue to look after their needs. Agencies will adopt more flexible and inclusive hiring practices, including hiring more persons with disabilities and freelancers. As a diverse workforce, we recognise that officers have different needs at different stages of life. We will consider more flexible practices that better suit officers’ life-cycle needs.”

Photo from Minister Chan Chun Sing